West Virginia University Merchandise Shipping
Rates and Methods
1wvushop.com offers FREE FedEx Home ground shipping on orders over
$49 for West Virginia University Merchandise products! There
will be FedEx ground shipping charges of $7.99 on orders up to $19.99 and $5.99 for all orders
$20 to $49. We will be glad to rush ship for you. After
you add your items to the shopping cart, choose the method
of shipping and the cart will automatically figure your shipping
costs. All West Virginia University Merchandise orders will
be shipped within 24 hrs and we normally will ship out the
same day if the order is placed by noon or the following day
if placed after 12:00 noon. If there is a back order we will
notify you by email the expected delivery date. We ship from
Parkersburg, WV, if you live in WV you should receive your
West Virginia University Merchandise order within one day
under normal circumstances, delivery time is between 2-4 business
days otherwise. Please note FedEx Home Delivery delivers packages on Saturdays but not on Sundays or Mondays,
2nd day air packages shipped Thursday
will arrive Monday and Overnight packages shipped Friday will
arrive Monday. If you need something shipped out the same
day by next day air you should contact customer service of #1
West Virginia University Merchandise Shop by phone toll free
at 877-shop-wvu. If shipping to Alaska or Hawaii, there will be an additional $25 charge applied to your credit card
to cover the added expense of shipping. You will be notified by email before the charge is applied.
If you have a rural address in WV your package may be shipped USPS Priority Mail instead of FedEx.
Returns of West Virginia University Merchandise
We are glad
to help you with any West Virginia University Merchandise
returns or exchanges within 30 days of purchase or by January 15th if received as a Christmas gift. Returned items that were shipped
with a free shipping promotion will be credited less the original shipping cost,
exchanges will be charged the $5.99 flat shipping rate. If you return part of your order and the
new total of the original order falls below the free shipping threshold, you will
be charged the $5.99 flat shipping fee.
Be sure to include a copy of the
packing slip with a note requesting the exchange or refund and
the reason if the West Virginia University Merchandise
is defective.
Please return your package to:
Hornor & Harrison
1wvushop.com
2709 Murdoch Ave
Parkersburg, WV 26101
Damaged, Defective West Virginia University
Merchandise Products
When you
receive your West Virginia University Merchandise package(s)
please inspect it carefully as well as the items included.
If you believe you have received a damaged or defective West
Virginia University Merchandise product, please contact us
first before returning. It is very important that you contact
us first with specific information on why you are returning
the damaged products so we can instruct you on how to receive
proper credit. Please use email or call 1-877-SHOP-WVU to ask
for a return authorization for damaged
West Virginia University Merchandise products.
West Virginia University Merchandise Product
Warranty
Any warranty
information will come in the packaging with your West Virginia
University Merchandise item. If there is no warranty information
provided, the 30 day return policy applies.