West Virginia University Merchandise Shipping
Rates and Methods
1wvushop.com offers FREE UPS/Priority Mail ground shipping on orders over
$49 for West Virginia University Merchandise products! There
will be ground shipping charges of $7.99 on orders up to $19.99 and $5.99 for all orders
$20 to $49. If you need APO/FPO shipping, please choose ground shipping. We will be glad to air ship for you. After
you add your items to the shopping cart, choose the method
of shipping and the cart will automatically figure your shipping
costs. All West Virginia University Merchandise orders will
be shipped within 24 hrs and we normally will ship out the
same day if the order is placed by noon or the following day
if placed after 12:00 noon. If there is a back order we will
notify you by email the expected delivery date. We ship from
Parkersburg, WV, if you live in WV you should receive your
West Virginia University Merchandise order within one day
under normal circumstances, delivery time is between 2-4 business
days otherwise. Please note UPS will not deliver packages on Saturday
unless Next Day Air
Priority shipping is selected and the package is shipped on a Friday.
Orders shipped on Thursday using UPS 2Day Air will arrive
arrive Monday. If you need something shipped out the same
day by next day air you should contact customer service of #1
West Virginia University Merchandise Shop by phone toll free
at 877-shop-wvu. If shipping to Alaska or Hawaii (Free or reduced 3 Day Shipping does not apply), we will ship First Class US Mail and you should expect to see
your order arrive in 7-10 days.
Click here to view shipping map.
Returns of West Virginia University Merchandise
We are glad
to help you with any West Virginia University Merchandise
returns or exchanges within 30 days of purchase or by January 15th if received as a Christmas gift.
Returns and credits will be applied to the original purchasing credit card, exchanges that fall under the $49 shipping
threshhold will be charged a $5.99 flat shipping rate that will be applied to the original card unless a check is included for the exchange.
If possible, include a copy of the
packing slip or a note requesting the exchange or refund and
the reason if the West Virginia University Merchandise
is defective.
Please return your package to:
1wvushop.com
2709 Murdoch Ave
Parkersburg, WV 26101
Damaged, Defective West Virginia University
Merchandise Products
When you
receive your West Virginia University Merchandise package(s)
please inspect it carefully as well as the items included.
If you believe you have received a damaged or defective West
Virginia University Merchandise product, please contact us
first before returning. It is very important that you contact
us first with specific information on why you are returning
the damaged products so we can instruct you on how to receive
proper credit. Please use email or call 1-877-SHOP-WVU to ask
for a return authorization for damaged
West Virginia University Merchandise products.
West Virginia University Merchandise Product
Warranty
Any warranty
information will come in the packaging with your West Virginia
University Merchandise item. If there is no warranty information
provided, the 30 day return policy applies.
What is the Correct Way to Enter A APO/FPO Address?
The correct way to enter an APO/FPO address is by using the three Military "States" and the two "City" equivalents:
The 3 Military "States":
AA, which stands for Armed Forces (the) Americas
AE, which stands for Armed Forces Europe
AP, which stands for Armed Forces Pacific
and the 2 "City" equivalents:
APO, which stands for Army Post Office
FPO, which stands for Fleet Post Office
Based on these components, a typical Military shipping address will look like this:
Name
Postal Service Center + Identifier
APO, AP ZIP
USA
- or -
Name
Postal Service Center + Identifier
FPO, AP ZIP
USA
Here are some additional helpful hints to remember when entering your Military shipping information:
Make sure you use APO or FPO as the ship-to city.
Make sure you enter AA, AE, or AP as your shipping state.
Make sure you select USA as your country. Even if you are stationed in Iraq or Afghanistan your shipping address is a valid United States address.
UPS can not ship to APO / FPO addresses. The United States Postal Service is the only organization that can be used to ship to Military addresses.
Unfortunately, your package can only be tracked as far as the New York, California or Florida drop off point. After your package is transferred to US Military Mail it can not be tracked.